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Confidence
We want you to feel relaxed and comfortable while visiting our websites! If you buy something in our online shop we want you to feel as safe and comfortable about buying a certain product as you would be in any retail shop. In this respect we clearly benefit from our experiences with retail shops. Cheap is not always good value…But we always offer very good value...
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Services: | |
In Austria: | |
Tel: | +43 1 545 87 78 |
In Germany: | |
Phone: | 00800 - 55588877 (freecall from the landline) |
Fax: | +49 (0)180 - 30 69 069 (0,09€/min) |
Per email: | |
email: |
info@shop-service.at |
Please note the article number of the chosen product.
For your order we need: :
1. article number (e.g.. SX4711)
2. Your surname and first name
3. Your email-address, or fax number for the confirmation of order
4. Your birthday as a proof of your age
5. Your street, postcode, place of residence, and country
6. Way of delivery (POST/UPS)
7. Your way of payment (advance payment, credit card, direct debiting only for Germany, or cash on delivery (COD) only with UPS within Germany)
Optional: Your phone number for questions concerning your order
Order per email order@shop-service.at
Advance payment : After processing your order you will receive the particulars of our bank account along with the confirmation of order. Please use the order number you find on your confirmation of order as reference on your transaction.
Credit card/ direct debiting: We need your credit card number, check digit (CVC), and validity of the card (month/year). Without the check digit we cannot deal with your request. For direct debiting we need your account number and bank saving code. Direct debiting is currently possible for customers in Germany only. The direct debit on your bank statement occurs under the name "S.A.G. Technology OnlineShop".
For all orders per internet the data which is necessary to process your order is electronically collected and stored through a registration form during the registration procedure. Voluntarily given information make it easier for us to contact you quickly in case this should be necessary. At any time you can see, check, or change your stored data in the customer-administration of the shop.
To process the payment modalities of your order, information concerning the way of payment get transmitted in a coded form via a safed connection between us and the bank or its partner in order to fulfill the collection according to the due payment/service in return.
For the purpose of checking the credit and in case of a justified interest concerning payment transactions we have a data exchange with partners.
Without your consent we will not transmit or leave your data to a third. As far as the user gives his consent this is revocable with immediate effect on the future at any time.
The user agrees that S.A.G. Technology GmbH stores all personal data and information, that allow a later identification of the customer, such as IP-address, date, time and regarded sites for the purpose of clearing up misuse, or fraud in connection with the access of our servers for security measures. This is especially true for return debit notes where the originator cannot be found out from the registration data.
The GeoTrust company button on our main page indicates you that our site has not been manipulated by a hacker. If you click the button, you will receive further solid information about our company from this authorised and worldwide acknowledged certifying institute.
All articles that are presented in the shop are in stock and can be delivered immediately. In case that a certain article should not be available, we will send on the article free of delivery expenses.
For this reason we optionally offer express delivery within Germany. With this option you will receive your goods already until 12 am of the next working day. First customers in Germany must choose this despatch way for legal reasons. Besides, express despatch does not deliver on weekends. For more information on despatch click HERE.
We help you quickly and straightforwardly in case of problems or faulty insertion concerning your order. Please use our service-numbers. Besides: Our partners are only humans and so of course can make mistakes, too. Should this happen, we will send you the information, or try to phone you as soon as possible. For this reason the correct input of your data is especially important.
Please note our GBTs.
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